Emart is an online shopping platform that let the sellers list and sell merchandise with or without the need to have their own web site. When an item is purchased from an Emart seller, the user is not redirected to the seller's web site; instead, the order is placed on the Emart web site. Emart will process the credit card or PayPal payment directly on behalf of the seller(if they have a merchant account), or passes the transaction information to the seller from whom the item has been purchased if they don’t have merchant account. Emart is a shopping platform designed to help sellers without their own web site or to help sellers that would rather pay commission only if their merchandise is sold.

Fees
 
The first 1000 products may be listed for no listing fee. Products listed over the initial 1000 products will be subject to a $0.25 AUD per product, per calendar month Listing Fee. Additionally, Sellers shall pay a base commission rate ($1.50 + 5.00% of the purchase price) after a product is sold. For more details regarding fees, please read our Fees and Billing Policy.

*** SPECIAL OFFER: no listing, no transaction fee until 30 June 2010 if sign up before 31 December 2009.

Requirements

You will need an Emart account to use Emart Storefronts. If you haven't signed up yet, click here.

Additionally, you will need to add a credit card to your Emart account and confirm your email account. You won't be able to sell using Emart Storefronts unless you can receive payments through one of the accepted payment methods. Please refer to "Accepting Payments" section of this page for more information or the Forms of Payment Policy to learn more about this.

Listing an Item
 
Click the "Become a seller" or “Merchant Program” link, and the system will guide you through each step of the process. You'll upload your product to Emart, customize your storefront, pick from a range of shipping options and select how to collect payment. Once you have a sale, Emart will send you an email with details about this transaction. You can also check your activity by logging in to your Emart account.

Managing Your Sales
 
After each transaction, Emart will send you an email with all the relevant information for that transaction. Using your account, you can also retrieve recent sales, contact buyers, add tracking numbers inventory and manage customer questions. You can also monitor reviews from buyers and see ratings from your customers.

Feedback
 
One of the most important factors to drive sales is the reputation of the seller. We recommend that you rate the buyer and request a rating from them in return. For more details regarding member ratings, please read our Member Rating System Policy.

Listing Multiple Products In Bulk
 
If you have multiple items and do not want to add them one by one, you can use the Upload function. Upload function can save you time when adding and updating your listings using Excel or your own CSV (Comma Separated Values) files. For more information about how to use Upload, please contact our customer service.

Accepting Payments
 
There are three basic ways of collecting payments when selling on Emart:
 
   • PayPal
   • Credit Cards
   • Bank Transfer
 
PayPal Payments
 
It is very simple to link your verified PayPal account to your Emart Storefront. Buyers will be forwarded to the PayPal website at the end of the transaction and will complete their payment on PayPal.com's secure pages. Emart receives payment updates (IPN) from PayPal and keeps you updated on the status of the transactions. For help on PayPal we recommend that you visit their web site at http://www.paypal.com/.

Credit Card Payments
 
If you accept credit card payments already, you are most likely working with a credit card processor such as SecurePay or eWay.

You will need to use the services of companies known as Gateways. The main function of the Gateways is to securely pass credit card information between your web site (in this case your Emart Storefronts account) and your credit card processor. There are a few companies that offer the gateway service. Emart supports the most important ones, which are the following:
 
   • SecurePay
   • eWay
   • All major banks

If you already have one account with one of the above mentioned gateways, you will be able to link your Emart Storefronts account to your gateway. If you do not have an account with a gateway, we recommend you first find out if your credit card processor is working with any of the gateways supported by Emart. If this is the case, select the gateway that may be best for you and open an account with them. For more detailed information, please review the Forms of Payment Policy. You may also email us if you have questions regarding this issue.

GST
 
It's the seller's responsibility to determine the applicability of any GST. Emart only requires that you agree not to charge more than the legal tax rate for your transaction.

Recommendations
 
In your listing, include as much detailed information as possible about your product, as well as a thorough description and competitive price. Sellers must also list the condition of each item they sell. There is a system scale, starting with "New" and going to "Not Working." A great way to illustrate a product's condition is to add your own image of the item to your listing.

Privacy and Security Issues
 
Storefronts is designed for utmost security. Credit card information is encrypted using SSL and is stored encrypted on servers not accessible by the Internet.

For the security of our Members, new sellers can only sell a limited amount of dollars per month. If you expect to deal in higher priced merchandise or in larger sales volumes, please contact us at service@emart.com.au so that we can review your account and determine if your account may be eligible for increased selling limits.

Your privacy is of great importance to us, and we will not give out your personal information to any third party without your permission. As a result of a completed transaction, buyers and sellers will automatically exchange billing/shipping information.